The “Advanced Support Ticket Filter” module extends support ticket filter functionality in Perfex CRM. Users can create and save dynamic filters for future use, saving time on generating similar reports. These filters are useful for different report needs and accessing built-in functionality of Perfex CRM. Once saved, templates can be used anytime, enhancing efficiency.
ADDED ADVANTAGE:
- Can be used to filter support tickets related to Project or Customer.
- View/Hide Tickets related custom fields from filters.
- Tickets can be filtered in Groups.
- Can be select custom period for between start date & due date.
- Report can Expert with required Column (i.e. can hide non required Column)
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